Jinesh is available for hire
Hire JineshJinesh Parekh
Verified Expert in Product Management
Product Manager
Location
Toronto, ON, Canada
Toptal Member Since
October 1, 2019
Over the last 14 years, Jinesh has launched 15+ B2B, B2C products for Fortune 100 companies like Bank of America, Wells Fargo, AMD, HP, UPS, and Zee5. He has shipped scalable products for web, mobile, and SmartTV platforms focusing on use-cases like patient and consumer health, eCommerce, logistics optimization, financial investments, and video streaming. Jinesh leads product teams with a focus on Lean/Agile product delivery.
Project Highlights
Head of Product - Video Streaming Platform (OTT)
Over 8 months, created a new OTT, video streaming B2C product across iOS, Android, and web platforms for 10+ million users.
Principal Product Manager - HealthCare B2B SaaS Portfolio
Launched Patient Portal, 它是YourCareUniverse的旗舰产品，在9个月的时间里创造了1000多万的用户基础.
Lead Product Manager - Deloitte
Led the launch of an mCommerce app for a large retailer in Mexico, serving 1+ million users.
Expertise
Work Experience
Product Lead
2021 - PRESENT
Confidential
- Laid out a product roadmap for a device-based wellness offering for 2Qs at a time. Created a go-to-market (GTM) strategy, product/market fit (PMF), and brand awareness. Helped the product team to identify releases, mapping to the roadmap.
- 管理由产品经理和设计师组成的团队，并与工程师合作向用户发布功能和体验.
- Led the definition of customer service metrics, product FAQs, content, and other artifacts to achieve device and software adoption across the user target segments.
- Managed a product that is on Android, iOS platforms offering premium subscriptions in Q3.
Lead Product Manager
2019 - 2021
WeightWatchers
- 带领营养追踪产品改善现有体验，管理参与指标——日活跃用户(DAU), weekly active users (WAU), monthly active users (MAU), the number of days tracked/week, and other metrics.
- Led a big data and data analytics product serving 8+ million users.
- Created and provided customer intelligence and insights to internal and external stakeholders.
- 创建并试验了各种基于数据科学的模型，以优化营销和业务策略.
Head of Product
2018 - 2019
LogiNext - Logistics B2B SaaS Product
- 成功地在北美地区为UPS推广并实施了SaaS平台，使ARR提高了20%.
- Created PRDs for new modules in the platform: chat, route planning and optimization, smart dashboard, vehicle 3D stacking, and personalized experience manager.
- Analyzed insights from GA, CSAT, NPS评级，并确定五大关键绩效指标，以提高产品和客户体验.
- Crafted business product strategy for Mile/Tracknext, SaaS logistics management products to expand in North America and Europe.
- Co-managed product implementation at McDonalds franchises in South East Asia.
Head of Product
2016 - 2017
Zee Digital
- Integrated dittoTV, a video streaming product, with leading national and international telecom providers, OTT players resulting in revenue growth by 50x and user base by 200x.
- 实施产品分销策略，将dittoTV订阅的CAC降低了50%，LTV提高了150%.
- 共同领导全球产品创新实践，推出迎合五种感官的智能设备，并于2018年获得专利.
- Created the product roadmap, market positioning, competitive analysis, global launch plan for OTT product – Zee5.
- Managed the P&L of the product portfolio.
- 在印度和东南亚发现新的战略业务和供应商合作伙伴，如亚马逊FireOS和RailWire.
- Headed the org structure and talent pool management.
Product Leader
2014 - 2016
MEDHOST | YourCareUniverse
- Onboarded as a product manager to ship YCH, a SaaS-based patient engagement product meeting Obamacare, 有意义的使用(MU)法规，从而增加了330多个客户，并在YourCareUniverse (YCU)平台上迎合了1000多万人的生活.
- Led product development using Agile framework for disease management, YourCareData针对现有客户的产品在4个季度内将ARR提高了500万美元，ARPU提高了125%.
- Based on user analytics from GA, MixPanel and other tools, 创造了增长和客户保留策略，使客户基础同比增长125%, user base by 100x.
- 确定了扩大产品组合的新机会，并确定了新产品，即慢性病管理, YourCareData, consumer health, and wellness app.
- Created pricing model and product packages for go-to-market strategies for SaaS portfolio.
- 与产品营销和专业服务部门合作，制作宣传品并宣传YCU的产品.
- Managed P&L for YCU product portfolio.
- Managed product teams, hiring, and mentoring resources.
- Led technology partnerships and alliances for YCU with EPIC, Cerner, Meditech, eClinicalworks, Athena Health, and AWS.
Lead Digital Consultant
2011 - 2014
Deloitte Digital
- Shipped native mobile (iOS, (Android)墨西哥一家大型零售商的电子商务应用，面向1000多万在线用户，DAU增加了75%，AOV增加了48%.
- 为一家领先的高科技客户提供了一个salesforce优化原生应用程序,000+ users, which reduced the enterprise sales cycle by 25%.
- Shipped a time and expense app for 10,000+ employees of Fortune 50 technology client which increased time entry efficiency by 75%.
- 发布了一款面向500多万人的健康系统的健康应用，DAU增加了40倍，游戏持续时间增加到15分钟.
- 为美国一家领先的生命科学客户创建概念并发布了B2B2C网络和本地移动产品，该客户的目标客户群为100多万，主要针对消费者健康常规和内容.
- Led digital product strategy for various use cases for clients like Alcon/Novartis, AMD, Broadcom, Liverpool (Mexico), Nissan, Coca-Cola, and Walmart.
- Led product design with a high focus on design thinking principles, the voice of the customer, data analytics, and KPIs.
- 为美国银行(Bank of America)和富国银行(Wells Fargo)运送一款基于财富管理/金融服务的产品.
Product Manager
2008 - 2011
Deloitte Services LP
- Shipped a B2E mobile and web app for time and expense catering to 60,000+ users resulting in ease of use and improving revenue collection cycle by 30%.
- Shipped hospitality management product catering to 100,德勤全球超过000名用户在员工入职和组织活动期间为他们提供一站式服务.
- Shipped performance management product for 60,德勤在美国的000多名员工通过该产品获得了500多万美元的绩效奖励，从而提高了员工保留率.
- Shipped a document and creative services product for 60,德勤在美国的000多名员工使交易处理速度提高了72%，每年减少了500万美元的成本.
- Interfaced with business stakeholders and users to analyze business problem statements and scope, and created business/application strategy.
- 领导跨职能团队，团队规模从5-60人不等，分布在多个地区和时区.
- Mentored junior product managers/business analysts.
Product Manager - Contract
2007 - 2009
R3Tek
- Managed an identity management product to automate permissions management for 60,000+ US employees of Deloitte – 95% accuracy for auto-permissions management.
- Created long term business and product strategy including KPIs and future releases.
- 成功领导产品定义和设计，以收集来自业务所有者和用户的需求.
- Led the QA and UAT phases of the project in conjunction with the business/project team.
- Led product documentation delivering artifacts like product requirements, traceability matrix, wireframes, and mockups.
- Created user acceptance criteria and testing plans.
Project History
Head of Product - Video Streaming Platform (OTT)
http://play.google.com/store/apps/details?id=com.graymatrix.did&hl=enOver 8 months, created a new OTT, video streaming B2C product across iOS, Android, and web platforms for 10+ million users.
-整合分布在世界各地的五个以上现有产品，创建一个通用产品，不仅可以个性化，而且可以本地化为用户的母语和首选内容.
- Led a team of four product managers, two UX designers, and 20+ engineering members to successfully roll out to a potential of 100+ million users
- Led a team of four product managers, two UX designers, and 20+ engineering members to successfully roll out to a potential of 100+ million users
Head of Product - Logistics B2B SaaS
http://www.loginextsolutions.com/products/mileRevamped the last mile logistics product with route optimization and allocation, 3D stacking, and on-demand delivery model.
- Crafted competitive analysis and created product vision for 12 months
- Created and evangelized a framework to validate product-market fit within the company
- Managed a team of 10 engineers, UX designers, and product managers to rollout major uplift of product portfolio
- Managed clients, accounting for 60% of the organization's revenue
- Collaborated with business development to increase ARR by 72%
- Implemented the product suite at UPS, McDonald's in South Asia, and Singapore Post
- Created and evangelized a framework to validate product-market fit within the company
- Managed a team of 10 engineers, UX designers, and product managers to rollout major uplift of product portfolio
- Managed clients, accounting for 60% of the organization's revenue
- Collaborated with business development to increase ARR by 72%
- Implemented the product suite at UPS, McDonald's in South Asia, and Singapore Post
Principal Product Manager - HealthCare B2B SaaS Portfolio
http://www.yourcareeverywhere.com/Launched Patient Portal, 它是YourCareUniverse的旗舰产品，在9个月的时间里创造了1000多万的用户基础.
-负责为美国社区医院的患者和家庭成员推出监管驱动的数字健康产品的初始版本. Within a span of 6 months of the launch of the product, SaaS签约客户数量从0个增加到330多个，合规性达到70%以上.
- Led product requirements, product execution phase with a focus on patient experience and collaboration with doctors, nurses, clinicians, hospital administration.
-根据分析和市场研究创建新产品，以针对推荐管理等用例, patient relationship management, and hospital transfers.
-概念化并创建了一个慢性病管理平台，以糖尿病为第一种疾病，包括让患者/家庭成员参与日常饮食, physical activity, medicine routine in addition to behavior management. 产品提供了最新的技术，使用健康可穿戴设备来监测血糖, blood pressure, heart rate, physical activity like running, jogging, and others.
- Led product requirements, product execution phase with a focus on patient experience and collaboration with doctors, nurses, clinicians, hospital administration.
-根据分析和市场研究创建新产品，以针对推荐管理等用例, patient relationship management, and hospital transfers.
-概念化并创建了一个慢性病管理平台，以糖尿病为第一种疾病，包括让患者/家庭成员参与日常饮食, physical activity, medicine routine in addition to behavior management. 产品提供了最新的技术，使用健康可穿戴设备来监测血糖, blood pressure, heart rate, physical activity like running, jogging, and others.
Lead Product Manager - Deloitte
http://play.google.com/store/apps/details?id=mx.com.liverpool.shoppingapp&hl=enLed the launch of an mCommerce app for a large retailer in Mexico, serving 1+ million users.
-领导产品战略和路线图规划工作，重点关注用户体验，并为墨西哥超过1000万的新互联网用户群提供引人注目的Android和iOS移动体验.
- Upon launch of the product, signups and user retention increased by 100x MoM.
- AOV increased by 45%
-为零售商建立了品牌忠诚度和召回，为零售行业的激烈竞争提供了竞争优势
- Upon launch of the product, signups and user retention increased by 100x MoM.
- AOV increased by 45%
-为零售商建立了品牌忠诚度和召回，为零售行业的激烈竞争提供了竞争优势
Education
2006 - 2007
Master's Degree in Management Information Systems
University of Texas at Dallas - Dallas, Texas
2001 - 2005
Bachelor's Degree in Computer Engineering
University of Mumbai - Mumbai, India
Certifications
JANUARY 2014 - PRESENT
Project Management Professional (PMP)
PMI
Skills
Tools
Balsamiq模型，素描，Figma, Axure RP Pro, Balsamiq，谷歌分析，Slack, Zoom, Confluence
Platforms
Apple TV, Android TV
Paradigms
User Testing, Rapid Prototyping, Agile, Design Thinking, Data Science, XP
Industry Expertise
Healthcare, Health & Wellness, Logistics, Financial Services
Other
User Journeys, Prototyping, Customer Development, Scrum Master, Product Strategy, Digital Product Management, Pricing Strategy, Data Analysis, Business Planning, Project Delivery, Lean Product Development, User Experience (UX), Android, iOS, Mobile UX, P&L Management, Product-market Fit, Value Proposition, Product Growth, User Research, Product Roadmaps, Customer Experience Management, Product Marketing, Omnichannel Marketing, Mobile eCommerce, Analytics, Big Data, Data Flows, Data Engineering, Performance Marketing, Market Research & Analysis, Waterfall Delivery, Digital Marketing, eCommerce, Fintech, Video Streaming, Waterfall Methodology, Google Meet, Flutter, Devices, Wearables, Data Analytics, Nutrition & Supplements, Wellness
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